Artiva

Introduction

This Privacy Policy describes how Artiva ("we", "our", or "us") collects, uses, and discloses your information when you use our mobile application ("App").

Information We Collect

Contacts Information

Artiva requests access to your device's contacts. We only access this information with your explicit permission to allow you to:

Import contacts into the app for client management
Select contacts when creating projects or invoices

By default, contact data remains locally on your device. If you enable cloud synchronization (available with a paid subscription), your contacts will be securely stored on our cloud servers to enable access across your devices.

Project and Invoice Data

All data related to your projects, invoices, and other business activities is stored locally on your device by default. When you enable cloud synchronization (available with a subscription), this data is securely transmitted to and stored on our cloud servers, allowing you to access your business information from any device. You can also manually share individual invoices or reports at any time through export features.

Cloud Synchronization (Optional Feature)

Artiva is built as an offline-first application that works fully without internet connectivity. Cloud synchronization is an optional feature available to users with paid subscriptions.

How Cloud Sync Works

Cloud synchronization is disabled by default. When you subscribe to a Pro or Team plan, you gain access to optional cloud sync features that allow you to:

{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Access your business data from multiple devices" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Automatic backup of your business information" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Collaborate with team members in real-time (Team plan)" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Seamless data recovery if you switch devices" } }

What Data Gets Synchronized

When you enable cloud synchronization, the following data types are securely transmitted to and stored on our cloud servers:

{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Contact information for your clients and business contacts" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Company information including branding, logo, and business details" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Projects, invoices, and financial records" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Expense tracking and asset management data" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Account settings and preferences" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Custom templates and configurations" } }

Cloud Data Security

Your data security is our top priority. When you use cloud synchronization:

{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "All data is encrypted in transit using industry-standard TLS/SSL protocols" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Data is encrypted at rest on our secure cloud servers" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "We use trusted cloud infrastructure providers with enterprise-grade security" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Access controls ensure only you and authorized team members can access your data" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Regular security audits and updates to maintain protection" } }

Your Control Over Cloud Sync

You have complete control over cloud synchronization:

{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Enable or disable cloud sync at any time through app settings" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Choose which devices to sync your data with" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Cancel your subscription to stop cloud synchronization" } }
{ "t": 0, "b": { "t": 2, "i": [ { "t": 3 } ], "s": "Request deletion of your cloud data by contacting support" } }

Cloud Data Retention

When you disable cloud sync or cancel your subscription, your cloud data will be retained for 30 days to allow for reactivation. After 30 days, your data will be permanently deleted from our servers. You can request immediate deletion by contacting our support team at any time.

Analytics & App Improvement

We use analytics to understand how the app is used and improve the experience.

PostHog Analytics

We use PostHog to collect anonymous usage data about how you use the Artiva mobile app. This helps us understand which features are most valuable and identify areas for improvement.

What Data Is Collected

App feature usage (which screens and features you use)
App performance metrics (loading times, errors)
Device information (device type, OS version)
General usage patterns (session duration, frequency)

What We Don't Collect

Your contact data (names, phone numbers, emails)
Your business data (invoices, projects, financial information)
Personally identifiable information
Data that can identify you or your clients

All analytics data is anonymized and aggregated. We cannot identify individual users from this data.

PostHog Privacy Policy: https://posthog.com/privacy

Analytics data is essential for app improvement, but all data is anonymous and cannot be linked to you.

How We Use Your Information

We use the collected information solely to provide the functionality of the App:

To allow you to manage your clients by importing contacts
To enable you to create projects and invoices associated with your clients
To personalize your experience with your company branding

Data Storage and Security

Artiva is designed as an offline-first application. By default, all data is stored locally on your device, and the app works fully without internet connectivity. Users who subscribe to our Pro or Team plans can optionally enable cloud synchronization to access their data across multiple devices. When cloud sync is enabled, your data is securely transmitted to and stored on our encrypted cloud servers. The security of your data depends on both your device's security measures and, when sync is enabled, our cloud infrastructure security protocols.

Your Rights

You have full control over your data in the Artiva app.

Access Your Data

All your business data is stored locally on your device. You can access it anytime through the app or by viewing your device's local storage.

Export Your Data

You can export your invoices, reports, and business data at any time through the app's export features.

Delete Your Data

You can delete your data by: (1) Deleting items within the app, (2) Deleting your account (see Delete Account page), or (3) Uninstalling the app to remove all local data.

For questions about your data or to exercise your rights, contact us at getartiva@gmail.com

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

getartiva@gmail.com

Last updated: January 2026

Privacy Policy